Mastering digital transformation to embrace evolving customer demands for the B2C and B2B markets at the QEII in London on 23-26 January
To combat this operators have been managing digital transformation, seamless omnichannel experiences and embedding the Voice of the Customer into their operations. However, with technology breeding disruptive competitors and greater consumer standards, it is increasingly difficult to maintain pace with customers. This is all making operators connect with customers in new ways on new channels with new products.CEM Global addresses pertinent challenges in B2B and B2C in London on 23rd-26th January 2017 with practitioners given the opportunity to learn from tangible case studies and sit side-by-side with their peers to deduce the most pressing concerns affecting their business in the hope of driving revenue and efficiency.
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VenueQEII Conference Centre
AddressBroad Sanctuary, London, Greater London,
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Nearest Hotels
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The Sanctuary House Hotel
Located in the capitals iconic Westminster district, The Sanctuary House Hotel is less than 5 minutes walk from historic Westminster Abbey, the famous Houses of Parliament, and Big Ben..
Fabulous Apartment in Westminster
Situated in London, this apartment is 300 metres from Westminster Abbey. The unit is 400 metres from St Jamess Park. Free WiFi is featured throughout the property.
St. Ermin's Hotel, Autograph
Entering from a tree-line courtyard, guests of the St Ermins are welcomed in a world of sophistication and innovative interior design. The hotel is next to St. James Park and Tube Station, in Londons Buckingham Palace area.
City Marque Grosvenor Serviced
In the heart of Westminster, just 500 metres from Westminster Abbey, the luxury Grosvenor Serviced Apartments offer stylish accommodation with free Wi-Fi. Buckingham Palace is a 10-minute walk away..
St. James' Court, A
With a luxury spa and tranquil courtyard garden, St. James Court, A Taj Hotel, London offers 4-star rooms, free Wi-Fi and 3 restaurants. Buckingham Palace is 500 metres away and Victoria is a 10-minute walk.
Taj 51 Buckingham Gate
In the heart of Westminster, close to Buckingham Palace, these 5 AA Red Star luxurious suites are served by 3 acclaimed restaurants and the award-winning Spa at 51. 51 Buckingham Gate, Taj Suites and Residences combine privacy with 5-star luxury..
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